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| When artificial intelligence is built on narrow assumptions of the “normal” user, accessibility features alone cannot prevent exclusion embedded within the algorithm itself. |
India’s present moment in artificial intelligence is often described in terms of innovation, opportunity, and national technological leadership. The India AI Impact Summit brings global attention to how artificial intelligence is shaping governance, development, and social transformation.
Within these discussions, disability is increasingly visible through conversations on accessibility, assistive technologies, and digital inclusion. This attention is important. For many years, disability was largely absent from technology policy debates. Yet, a deeper issue remains insufficiently examined: accessibility alone does not ensure inclusion when artificial intelligence systems themselves are shaped by structural bias.
Accessibility and bias are frequently treated as interchangeable ideas. They are not the same. Accessibility determines whether a person with disability can use a system. Bias determines whether the system was designed with that person in mind at all. When systems are built around assumptions about a so-called normal user, accessible interfaces merely allow disabled persons to enter environments that continue to exclude them through their internal logic. The interface may be open; the opportunity may still be closed.
This structural problem becomes visible in the rapidly expanding practice often called ‘vibe coding’, where developers use generative AI tools to create websites and software through simple prompts. When an AI coding assistant is asked to generate a webpage, the default output usually prioritises visual layouts, mouse-dependent navigation, and animation-heavy design. Accessibility features such as semantic structure, keyboard navigation, or screen-reader compatibility rarely appear unless they are explicitly demanded. The system has learned that the ‘default’ user is non-disabled because that assumption dominates the data from which it learned. As these outputs are reproduced across applications and services, exclusion becomes quietly automated.
Bias also appears in the decision-making systems that increasingly shape employment, education, financial access and public services. Hiring systems that analyse speech, expression, or behavioural patterns may interpret disability-related communication styles as indicators of low confidence or low performance. Speech recognition tools often struggle with atypical speech patterns. Vision systems may fail to recognise assistive devices correctly. These outcomes are not isolated technical errors. They arise because disability is often missing from training datasets, testing environments and design teams. When disability is absent from the design stage, the system internalises non-disabled behaviour as the baseline expectation.
Another less visible dimension of bias emerges from the way artificial intelligence systems classify behaviour. Many systems are trained to recognise patterns associated with what developers consider efficient, confident or normal interaction. When human diversity falls outside those patterns, the system may interpret difference as error. Research in AI ethics repeatedly shows that classification models tend to perform poorly when training datasets do not adequately represent disabled users, leading to systematic misinterpretation of speech, movement or communication styles.
These classification failures are rarely dramatic; they appear as small inaccuracies that accumulate over time. A speech interface that repeatedly fails to understand a user, an automated assessment tool that consistently undervalues atypical communication, or a recognition system that misidentifies assistive devices can gradually shape unequal access to opportunities. As these outcomes arise from technical assumptions rather than explicit discrimination, they often remain invisible in public debates, even as their effects are widely experienced.
These patterns together reflect what disability scholars describe as techno-ableism - the tendency of technological systems to appear empowering while quietly reinforcing assumptions that favour non-disabled ways of functioning. Technologies may expand participation on the surface, yet the intelligence embedded within them continues to treat disability as deviation rather than diversity. A person with disability may be able to access the interface, log into the system or navigate the platform, yet still face exclusion through hiring algorithms, recognition systems, or automated decision tools that were never designed around diverse bodies and minds. The experience is not exclusion from technology, but exclusion within technology itself.
Public discussions frequently present disability mainly through assistive innovation: tools that help blind users read text, applications that assist persons with mobility impairments or systems designed for specific accessibility functions. These innovations are valuable and necessary. However, when disability appears only in assistive contexts, it is positioned as a specialised technological niche rather than a structural dimension of all artificial intelligence systems. The mainstream design pipeline continues to assume the non-disabled user as the default, while disability inclusion becomes an add-on layer introduced later.
India currently stands at a formative stage in shaping its artificial intelligence ecosystem. As public digital infrastructure, governance platforms and automated service systems expand, the assumptions embedded in present design choices will influence social participation for decades. If accessibility becomes the only measure of inclusion, structural bias risks becoming embedded within the foundations of emerging technological systems. Inclusion then becomes symbolic rather than substantive: systems appear inclusive because they are accessible, yet continue to produce unequal outcomes.
From the standpoint of persons with disabilities, this distinction is deeply personal. Accessibility determines whether we can interact with the system. Bias determines whether the system recognises us as equal participants once we enter. Accessible platforms built upon biased intelligence do not remove barriers; they simply move the barrier from the interface to the algorithm.
As a disability rights practitioner working at the intersection of law, accessibility, and technology, I view the present expansion of AI discussions with cautious attention. Disability is finally visible in national technology conversations, yet the focus remains concentrated on accessibility demonstrations rather than the deeper question of structural bias. Artificial intelligence will increasingly shape employment, governance, education and everyday social participation. Whether these systems expand equality or quietly reproduce exclusion will depend not only on whether they are accessible, but also on whose experiences shape the data, assumptions, and decision rules within them.
Accessibility opens the door; fairness determines what happens after entry. Without confronting bias directly, technological progress risks creating a future that is digitally reachable yet socially unequal for many persons with disabilities. Many of the issues discussed here, including the structural relationship between accessibility and algorithmic bias, are explored in greater detail at The Bias Pipeline (https://thebiaspipeline.nileshsingit.org), where readers may engage with further analysis.
References
- India AI Impact Summit official information portal, Government of India.
- Coverage of summit accessibility and inclusion themes, Business Standard and related reporting.
- United Nations and global policy discussions on AI and disability inclusion.
- Nilesh Singit, The Bias Pipeline https://thebiaspipeline.nileshsingit.org/
(Nilesh Singit is a disability rights practitioner and accessibility strategist working at the intersection of law, governance, and AI inclusion. A Distinguished Research Fellow at the Centre for Disability Studies, NALSAR University of Law, he writes on accessibility, techno-ableism, and algorithmic bias at www.nileshsingit.org)
Moneylife.in
Published 17th Fevruary 202
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| MoneyLife.in |
